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Careers with Us

At Calgary Foothills PCN, we are committed to making our employees’ lives at work rewarding and enjoyable. Want to work in one of our clinics or at head office?

We look forward to hearing from you.

Casual Medical Office Assistant

Location: Calgary and Cochrane, Alberta

Closing Date: December 17 2017

Reporting to the Clinic Manager, the casual Medical Office Assistant works with the health team to provide care to patients and support family physicians. The qualified candidate must be available for daytime, evening and weekend shifts and able to work at all of the PCN's six clinics in Calgary and Cochrane.

FTE: Casual

Reporting to the Clinic Manager, the casual Medical Office Assistant works with the health team to provide care to patients and support family physicians. The qualified candidate must be available for daytime, evening and weekend shifts and able to work at all of the PCN’s six clinics in Calgary and Cochrane.

Responsibilities

Key aspects of the position may include, but are not limited to:

  • Review patient charts daily for completeness, ensuring all pertinent results are on chart
  • Room patients (vital signs, HT/WT) sterilizing
  • Assist with calling for missing documents
  • Process referrals and medical legal requests
  • Print sufficient labels
  • Label and package swabs
  • File and retrieve charts
  • Sort incoming faxes and mail
  • Submit and reconcile electronic billing submissions
  • Restock exam rooms
  • Tidy rooms after patient visit
  • Answer telephone calls: redirecting or taking messages to nurses or physicians
  • Assist with organizing and faxing outgoing referrals or requisitions
  • Assist with procedures (if required)
  • Support physicians, nurse practitioner, nurse, and health care team as required
  • Clinic autoclaving (rotating schedule)

Knowledge, skills and abilities

  • Excellent communication skills
  • Knowledge of medical terminology
  • Knowledge and experience with electronic medical records management (Wolf)
  • Knowledge of Health Information Privacy Regulations
  • Ability to work well in a team setting
  • Ability to work independently
  • Ability to thrive in a dynamic, evolving environment
  • Good computer skills are required

Qualifications

  • Current Medical Office Assistance Certification
  • Must have at least two years’ experience full clinical scope
  • Experience in primary care will be considered an asset (practicum hours)
  • Experience with team building an asset

If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume in confidence to careers@cfpcn.ca.

Please submit cover letter and resume in one document
Please note that only candidates considered for an interview will be contacted.

Casual Clinic Receptionist

Location: Calgary and Cochrane, Alberta

Closing Date: December 17 2017

Reporting to the Clinic Manager, the casual Clinic Receptionist works with the health team to provide care to the patient and support to the family physician and clinic. The qualified candidate must be available for daytime, evening and weekend shifts and able to work at all of the PCN's six clinics in Calgary and Cochrane.

FTE: Casual

Reporting to the Clinic Manager, the casual Clinic Receptionist works with the health team to provide care to the patient and support to the family physician and clinic. The qualified candidate must be available for daytime, evening and weekend shifts and able to work at all of the PCN’s six clinics in Calgary and Cochrane.

Responsibilities

Key aspects of the position may include, but are not limited to:

  • Answering phones and process patient inquiries
  • Setting up appointment schedules and templates
  • Booking and confirming appointments and referral appointments
  • Faxing/scanning/linking documents to patient records
  • Cleaning and sterilizing instruments and materials
  • Calling for lab results/X-rays, etc.
  • Processing WCB and third-party billings
  • Collecting cash and invoicing on non-insurable
  • Scanning/photocopying/faxing as required

Knowledge, skills and abilities

  • Basic medical terminology
  • Excellent communication skills
  • Reliable
  • Genuine caring for people
  • Exemplary telephone communication skills
  • Knowledge of medical terminology
  • Knowledge and experience with medical records management
  • Knowledge of Health Information Privacy Regulations
  • Ability to learn processes quickly
  • Ability to retain information reliably
  • Familiarity with medical clinic software, internet and Microsoft Word
  • Ability to work well independently, in a team setting and detail-oriented
  • Ability to thrive in a dynamic, evolving environment
  • Good computer skills are required (minimum typing speed 40 wpm)

Qualifications

  • Grade 12 plus a total of two years combined experience working in a medical clinic setting, or successful completion of a medical administration program
  • Previous medical clinic experience
  • Experience in primary care will be considered an asset

If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume in confidence to careers@cfpcn.ca.

Please submit cover letter and resume in one document
Please note that only candidates considered for an interview will be contacted.

Panel Manager (three positions)

Location: Calgary, Alberta

Closing Date: December 27 2017

Under the direction of the Program Manager - Practice Enrichment and Calgary Foothills PCN member physicians, the Panel Manager is responsible for executing and building capacity for clinics to engage in panel identification, maintenance and management initiatives in Calgary Foothills PCN member clinics. The Panel Manager helps design and implements these strategies into existing clinic processes by working collaboratively with physicians, clinic staff, Health Team members and Liaisons to help achieve both clinic and Calgary Foothills PCN goals and priorities. The Panel Manager assists in building capacity in the clinic environment supporting panel processes, Health Home measurement activities as well as other priorities such as Central Patient Attachment Registry (CPAR) and Patients Collaborating with Teams (PaCT) .

FTE: 1.0 (three positions)

Under the direction of the Program Manager – Practice Enrichment and Calgary Foothills PCN member physicians, the Panel Manager is responsible for executing and building capacity for clinics to engage in panel identification, maintenance and management initiatives in Calgary Foothills PCN member clinics. The Panel Manager helps design and implements these strategies into existing clinic processes by working collaboratively with physicians, clinic staff, Health Team members and Liaisons to help achieve both clinic and Calgary Foothills PCN goals and priorities. The Panel Manager assists in building capacity in the clinic environment supporting panel processes, Health Home measurement activities as well as other priorities such as Central Patient Attachment Registry (CPAR) and Patients Collaborating with Teams (PaCT).

Responsibilities

Key aspects of the position may include, but are not limited to:

  • Conduct panel identification and maintenance activities including patient statuses and verification processes – updating, measuring and monitoring progress
  • Complete panel management activities including planning and executing proactive screening, disease specific care and managing registries
  • Document clinic processes for panel identification, maintenance and management
  • Conduct pre-encounter activities such as identifying missing labs, diagnostic imaging and screening procedures
  • Increase preventive screening and treatment adherence in primary care, ensuring that each patient encounter is maximized and used appropriately for preventive and basic care by following a screening protocol
  • Conduct post-encounter follow-up and reconciliation of lab tests, diagnostic imaging and referrals
  • Support physicians to reliably and effectively manage the care of the patient panel, including patients on the panel who are not actively seeking care
  • Provide systematic and periodic reviews of the patient panel based on a variety of characteristics
  • Complete, accurate, standardized and timely medical charting
  • Measure, document and track other relevant metrics such as Third Next Available appointment and patient experience while engaging and supporting clinic staff to embed these activities in clinic workflow
  • Assist physicians and clinic staff with EMR standardization including document keywords
  • Measure, gather and track relevant evaluation metrics

Knowledge, skills, and abilities

  • Supports the Calgary Foothills PCN values of Innovation, Collaboration, Accountability, Respect for Diversity and Excellence when interacting with others
  • Possesses advanced knowledge and experience with electronic medical records (EMR), including reporting and registry functions. Experience working in a variety of different EMR platforms is preferred
  • Demonstrates a positive attitude and contributes to building a positive and constructive work environment
  • Effectively demonstrates assertiveness, collaboration, conflict management, empathy, trustworthiness and flexibility in working with others
  • Possesses a strong work ethic, self-motivated and the ability to work independently with minimal direct supervision
  • Possesses exceptional attention to detail
  • Demonstrates communication, problem solving, organizational and time management skills
  • Demonstrates ablility to work under pressure and respond to multiple and changing priorities
  • Is solution-oriented
  • Strong computer skills are an asset, including, Microsoft PowerPoint, Word and Excel

Qualifications

  • Medical Office Assistant Certification
  • Licensed Practical Nurse or a degree/diploma in health care field; a combination of medical experience and education will be considered
  • A minimum of three years in a primary care environment demonstrating expertise in at least one EMR platform (i.e. Wolf, PS Suite, MedAccess or other)
  • Experience in a panel manager role is preferred
  • Demonstrated ability to work in a team-based environment is an asset
  • A valid driver’s license and access to a vehicle is required

Other

  • Occasional evening or weekend work is required
  • Background check require: Vulnerable Sector Verification

If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume in confidence to careers@cfpcn.ca.

**Please submit cover letter and resume in one document**
Please note that only candidates considered for an interview will be contacted.