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Careers with Us

At Calgary Foothills PCN, we are committed to making our employees’ lives at work rewarding and enjoyable. Want to work in one of our clinics or at head office?

We look forward to hearing from you.

Dietitian (maternity leave)

Location: Calgary, Alberta

Closing Date: May 04 2018

Reporting to the Health Home Community team manager, the Registered Dietitian will work collaboratively with physicians and health team members to support patients who require nutrition advice related to chronic and complex health conditions.

FTE: 1.0 (temporary, June 2019)

Reporting to the Health Home Community team manager, the Registered Dietitian will work collaboratively with physicians and health team members to support patients who require nutrition advice related to chronic and complex health conditions.

Responsibilities

Key aspects of the position may include, but are not limited to:

  • Work out of community and clinical settings as a part of a multidisciplinary health team
  • Provide nutrition care through individual and group appointments
  • Determine nutrition priorities through clinical assessment and develops patient centered nutrition care plans
  • Provide patient centered nutrition education and counselling
  • Act as a nutrition resource for the PCN. Provide evidence-based nutrition information to patients, health team members, physicians and community partners
  • Participate in various stages of nutrition program planning
  • Participate in quality improvement projects or health initiatives involving community partners and/or and PCN health team members and physicians
  • Collect and maintain data for service indicators, progress reports and evaluations

Knowledge, Skills, and Abilities

  • Excellent communication skills
  • Excellent organization skills
  • Excellent active listening and motivational interviewing skills
  • Ability to work well independently and in a team setting
  • Ability to work flexible hours, including evenings/weekends, if required
  • Accepts, implements and evaluates change with a positive attitude
  • Ability to thrive in a dynamic, evolving environment
  • Good computer skills

Qualifications

  • Completion of a Bachelor of Science degree (including all required dietetics coursework)
  • Completion of an internship program or practicum training program accredited by the Dietitians of Canada
  • Successful completion of the Canadian Dietetic Registration Examination
  • Active or eligible for registration with the College of Dietitians of Alberta (CDA)
  • Three years’ experience preferred
  • Experience working in pediatrics will be considered an asset
  • Experience in primary care will be considered an asset
  • Experience facilitating group sessions considered an asset

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume in confidence to careers@cfpcn.ca.

**Please submit cover letter and resume in one document**
Please note that only candidates considered for an interview will be contacted.

Privacy Impact Assessment Specialist (term)

Location: Calgary, Alberta

Closing Date: May 01 2018

Reporting to the Privacy Officer, this position will lead and support the development of Privacy Impact Assessments (PIAs) regarding the collection, use, disclosure and safeguards of health and/or personal information at Calgary Foothills Primary Care Network.

FTE: 1.0 (temporary, one year term)

Reporting to the Privacy Officer, this position will lead and support the development of Privacy Impact Assessments (PIAs) regarding the collection, use, disclosure and safeguards of health and/or personal information at Calgary Foothills Primary Care Network.

Responsibilities

Key aspects of the position may include, but are not limited to:

  • Develop and manage privacy impact assessments
  • Monitor and review previously accepted PIAs to determine if amendments are required
  • Create, apply, and oversee a framework for standardization of PIA development
  • Coordinate and log the PIA submission process with the Office of the Information and Privacy Commissioner (OIPC) of Alberta
  • Conduct reviews with project/program managers to identify vulnerabilities that could result in the loss or mismanagement of health and/or personal information
  • In collaboration with the Privacy Officer, develop, update, maintain and implement the organization’s privacy policies, procedures and standards to reflect the organization’s responsibilities related to information privacy
  • Participate in creating training content, promote privacy awareness and develop other tools to support the growth of knowledge of the organization in the areas of privacy
  • Occasional travel for meetings to different locations within NW Calgary and Cochrane, is required; access to a reliable vehicle is necessary
  • Other duties as required

Knowledge, Skills, and Abilities

  • Ability to communicate and work with many disciplines such as management, information systems specialists, financial managers, government officials, physicians, and patients
  • Demonstrated knowledge of the Alberta Health Information Act (HIA) and other relevant privacy laws, regulations and standards as they apply specifically to health and/or personal information in Alberta
  • Experience in identifying privacy risks and making recommendations to mitigate risks associated with the handling of different information types including health information, personal information, business information, financial information and other sensitive data
  • Exceptional business writing skills including the ability to communicate complex information effectively
  • Proficiency in MS Office suite (Word, Excel, PowerPoint)
  • Ability to work well both as a project team member and independently to perform assignments with limited instruction
  • Experience in monitoring and evaluating approved policies and programs to determine their effectiveness and success

Qualifications

  • Post-secondary education
  • Experience with the development of privacy impact assessments
  • Experience in health industry compliance is highly preferred
  • Completion of privacy related program is preferred

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume in confidence to careers@cfpcn.ca.

**Please submit cover letter and resume in one document**
Please note that only candidates considered for an interview will be contacted.

Human Resources Coordinator

Location: Calgary, Alberta

Closing Date: April 27 2018

The Human Resources (HR) Coordinator has responsibility for the execution of HR programs and processes to ensure the most effective utilization of people resources needed to maximize the PCN’s performance, as well as to support employee performance. The Human Resources Coordinator will ensure that direct HR support is provided to managers and employees in the areas of recruitment, training, employee relations, performance management, succession planning, compensation and benefits administration.

FTE: 1.0 (permanent)

The Human Resources (HR) Coordinator has responsibility for the execution of HR programs and processes to ensure the most effective utilization of people resources needed to maximize the PCN’s performance, as well as to support employee performance. The Human Resources Coordinator will ensure that direct HR support is provided to managers and employees in the areas of recruitment, training, employee relations, performance management, succession planning, compensation and benefits administration.

Responsibilities

  • Prepare all employment letters i.e., new hires, terminations, promotions, transfers
  • Review and process forms relating to employment, such as change of status, pay, job and/or location, terminations
  • In conjunction with managers, provide support in the recruitment process in the areas of:
    • documentation (such as employee requisitions, interview notes, references, job descriptions)
    • front line recruiting support
  • Backup for payroll and benefits coordinator
  • Monitor careers webpage to ensure all postings are current and active
  • Provide analysis of recruitment metrics to the senior human resources manager on a regular basis
  • Review and monitor new benefit and pension enrollment applications, process personal changes, terminations and liaise with service providers regarding issues
  • In conjunction with payroll and benefits coordinator, assist employees and managers with workplace safety claim processes and procedures when necessary i.e., workers’ compensation (WCB)
  • Support in producing external compensation surveys
  • Facilitate orientation and various learning programs
  • Act as HR resource to employees and management in the areas of benefits, employee relations, rewards and recognition, learning and development, organizational effectiveness
  • Other duties and projects as assigned

Knowledge, Skills, and Abilities

  • Ability to function effectively in a fast-paced environment with frequent changes and tight timeline demands
  • Strong customer focus with ability to support/influence in a multi-site environment
  • Excellent communication skills (verbal and written) are critical as this individual will be expected to interact with various internal and external contacts
  • Analytically-minded with ability to learn quickly and adapt to new situations as they arise
  • Ability to “think outside the box” and question existing tasks/methodologies with a view to improving overall processes and generating efficiencies
  • Ability to work well within time constraints, able to effectively prioritize in a high demand environment within multiple stakeholders
  • Exceptional customer service skills

Qualifications

  • College diploma or university degree with major in Human Resources or related field
  • Chartered Professional in Human Resources (CPHR) designation an asset

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume in confidence to careers@cfpcn.ca.

**Please submit cover letter and resume in one document**
Please note that only candidates considered for an interview will be contacted.

Payroll and Benefits Coordinator

Location: Calgary, Alberta

Closing Date: April 26 2018

The Coordinator’s primary responsibility is to manage and execute payroll and benefit administration. The Coordinator will also be responsible for ensuring compliance with federal and provincial reporting and withholding requirements related to salaries, wages and overtime. Additional responsibilities include the management of the human resources information system, report generation for human resources as well as other related financial reporting.

FTE: 0.5 (permanent)

The Coordinator’s primary responsibility is to manage and execute payroll and benefit administration. The Coordinator will also be responsible for ensuring compliance with federal and provincial reporting and withholding requirements related to salaries, wages and overtime. Additional responsibilities include the management of the human resources information system, report generation for human resources as well as other related financial reporting.

Responsibilities

Key aspects of the position may include, but are not limited to:

  • Process bi-weekly payroll in compliance with internal and external controls and industry best practices
  • Responsible for all payroll-related information maintenance in payroll/HRIS system (Avanti)
  • Responsible for recurring and ad-hoc report generation for payroll-related information as well as the development of new or custom Avanti/Excel reports
  • Maintain current knowledge of applicable federal and provincial laws, regulations and reporting requirements relating to salaries, wages, overtime, benefit plans and workers’ compensation
  • Research, analyze, document and communicate changes to payroll regulation, policies, and legislation, as required
  • Collaborate with the senior human resources manager regarding processes for new hires, vacation tracking, terminations
  • Respond to employee/management concerns regarding employee information, payroll, registered retirement savings plan (RRSP), deferred profit sharing plan (DPSP) and benefits on a timely basis
  • Develop and deliver training for employees/managers regarding time entry, approval, and reporting
  • Coordinate the process for short-term disability (STD)/long-term disability (LTD) claims between employees, managers and Manulife representatives
  • Cross-train with senior human resources manager and develop reference materials to ensure appropriate coverage during absences
  • Prepare payroll and benefits journal entries and analysis of all payroll related general ledger accounts i.e., insurance, health care spending account (HCSA), workers’ compensation (WCB), and other employee benefits
  • Analysis and preparation of remittances including; WCB, payroll taxes, DPSP, RRSP
  • Responsible for issuing all required Canada Revenue Agency (CRA) and Service Canada forms and documents including records of employment (ROE) and T4 slips
  • Review and analysis of all benefits for annual budgeting and premium changes
  • Participate in benefits renegotiation
  • Other duties/projects as assigned

Knowledge, Skills, and Abilities

  • Knowledge of pension and benefit legislation
  • Experience with Workers’ Compensation policies/processes
  • Strong knowledge of Microsoft Excel
  • Experience using payroll systems (Avanti)
  • Excellent customer service skills
  • Discreet nature and high degree of confidentiality
  • Strong problem-solving skills
  • Strong verbal and written communication skills
  • Ability to multi-task
  • Ability to deal with tight timelines and frequent changes
  • Team player
  • Ability to embrace change and adapt to new and changing situations
  • Detail-oriented
  • Professional and courteous

Qualifications

  • College diploma in Payroll, Business Administration, HR, Finance or Accounting focus
  • Payroll Compliance Practitioner (PCP) designation or equivalent experience
  • Minimum three years’ experience in a complex payroll environment
  • Minimum three years’ experience in HR and Benefits

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume in confidence to careers@cfpcn.ca.

**Please submit cover letter and resume in one document**
Please note that only candidates considered for an interview will be contacted.

Liaison (Maternity Leave)

Location: Calgary, Alberta

Closing Date: April 26 2018

The Calgary Foothills PCN Liaison is an integral member of the Primary Care Network Team. The Liaison is a natural relationship builder who gets to know a clinic’s practice and helps to support and advance it by connecting to resources from within the PCN and across the broader health system, as well as shaping PCN services by engaging member’s input about gaps in care. The successful candidate will demonstrate a positive and professional attitude, enthusiasm for primary care reform and a proven track record of successful change management leadership. A proactive approach, taking initiative when opportunities present themselves while using sound judgement to balance task and relationship are key aspects to success in this role. The liaison possesses high levels of intrinsic motivation, is insightful and empathetic with a focus on win/win agreements.

FTE: 1.0 (maternity leave replacement to February 2019)

The Calgary Foothills PCN Liaison is an integral member of the Primary Care Network Team. The Liaison is a natural relationship builder who gets to know a clinic’s practice and helps to support and advance it by connecting to resources from within the PCN and across the broader health system, as well as shaping PCN services by engaging member’s input about gaps in care. The successful candidate will demonstrate a positive and professional attitude, enthusiasm for primary care reform and a proven track record of successful change management leadership. A proactive approach, taking initiative when opportunities present themselves while using sound judgement to balance task and relationship are key aspects to success in this role. The liaison possesses high levels of intrinsic motivation, is insightful and empathetic with a focus on win/win agreements.

Responsibilities

Key aspects of the position may include, but are not limited to:

  • Provide a first point of contact for Calgary Foothills PCN physicians, their staff members and PCN health team assigned to member clinics. The liaison will assist in developing trust and strong working relationships amongst all team members
  • Regularly visit approximately 40 assigned Calgary Foothils PCN physicians
  • Facilitate the introduction and uptake of PCN and AHS programs and resources into physicians’ offices
  • Collect, distribute and follow up on physician feedback and suggestions
  • Provide external leadership to physicians interested in developing office efficiencies, protocols and optimizing the health home using quality improvement principles and tools
  • Facilitate practice quality improvement by engaging physicians as leaders and health teams as participants within the health home
  • Support clinics to introduce measurement and extract data from their Electronic Medical Record (EMR) and assist with basic interpretation and analysis of the data
  • Works with internal program managers to develop PCN projects in program areas such as mental health, population health or chronic disease prevention and management
  • Ensure the provision of a high-quality service; identify new service requirements and deficiencies in current services, and contribute to plans to address requirements
  • Participate in the development and measurement of program outcomes
  • Participate in developing effective communication strategies to help network members understand and utilize new programs

Knowledge, skills and abilities

  • Excellent communication skills, both written and oral, with an emphasis on communicating clearly and concisely
  • Ability to excel in a team setting focused on engagement and collaboration
  • Ability to work independently
  • Ability to be flexible, adaptable and thrive in a dynamic, evolving environment
  • Ability to set priorities quickly and efficiently
  • Ability to design, create and implement programs of service design in collaboration with PCN program managers
  • Good computer skills
  • Group facilitation and motivational interviewing skills are considered an asset
  • Knowledge and experience working in a variety of EMR platforms with an emphasis on reporting and data extraction is preferred
  • Experience in change management theory and practical application is an asset
  • Knowledge of the principles of primary care in the family practice setting is an asset
  • Proven skill in facilitating quality improvement using the Model for Improvement is preferred
  • Demonstrates the ability to reflect on personal and team practice through a systematic evaluation of professional competencies, acceptability, quality, efficiency and effectiveness of practice

Qualifications

  • Degree/diploma in health care field; a combination of experience and education will be considered
  • Experience in primary care considered an asset
  • A strong, diverse background in healthcare and a clear understanding of the complexities of family practice are required. The ideal candidate will have a minimum of five to ten years of progressive experience in a variety of leadership roles within the healthcare environment

Other

  • A valid driver’s license and access to a vehicle is required
  • Occasional evening or weekend work is required

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume in confidence to careers@cfpcn.ca.

**Please submit cover letter and resume in one document**
Please note that only candidates considered for an interview will be contacted.