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Careers with Us

At Calgary Foothills PCN, we are committed to making our employees’ lives at work rewarding and enjoyable. Want to work in one of our clinics or at head office?

We look forward to hearing from you.

Human Resources Assistant

Location: Calgary, Alberta

Closing Date: October 05 2020

Reporting to the Senior Manager of Human Resources, the Human Resources Assistant will provide coordination and administrative support in all facets of Human Resources (HR) including recruitment, talent acquisition, onboarding and orientation, learning and development and employee records. The HR Assistant will use exceptional organizational and multi-tasking skills to support the creation and development of HR programs, policies, and procedures.

FTE: 1.0, temporary (December 2020)

Reporting to the Senior Manager of Human Resources, the Human Resources Assistant will provide coordination and administrative support in all facets of Human Resources (HR) including recruitment, talent acquisition, onboarding and orientation, learning and development and employee records. The HR Assistant will use exceptional organizational and multi-tasking skills to support the creation and development of HR programs, policies, and procedures.

Responsibilities

Under the supervision and guidance of the Senior HR Manager, the Human Resources Assistant will be responsible to:

  • Complete recruitment lifecycle – screen resumes, pre-screen candidates, schedule interviews and conduct reference checks
  • Develop processes and forms to assist with the performance management program
  • Develop onboarding and offboarding processes, guidelines, and forms
  • Provide support in the coordination of our staff learning and development programs by creating learning and development templates
  • Complete electronic scanning, filing, and archiving of employee records
  • Assist with related administrative duties as assigned by the Senior Manager, Human Resources

Knowledge, Skills, and Abilities

  • Maintain integrity, discretion, judgement, tact, and diplomacy when dealing with confidential and sensitive matters
  • Adhere to ethical standards for human resources professionals by modelling appropriate behaviour
  • Ability to function effectively in a fast-paced environment with frequent changes and tight timeline demands with multiple stakeholders
  • Strong customer focus with ability to support/influence in a multi-site environment
  • Excellent communication skills (verbal and written) are critical as this individual will be expected to interact with various internal and external contacts
  • Excellent interpersonal skills with the ability to influence when working closely with managers
  • Analytically minded with ability to learn quickly and adapt to new situations as they arise
  • Ability to “think outside the box” and question existing tasks/methodologies with a view to improving overall processes and generating efficiencies

Qualifications

The ideal candidate is an experienced administrative professional with prior experience providing administrative support in the Human Resources function at a small to mid-sized organization.

  • Education: Post-secondary education with a focus on Human Resources Management or a related discipline
  • Experience: Minimum one (1) year experience in a Human Resources role with focus on recruitment
  • Knowledge: Working knowledge of employment legislation. Skilled at managing administrative tasks effectively and efficiently
  • Organization Skills: Ability to multi-task and prioritize. Strong organizational skills. Proven ability to work under pressure and meet deadlines in a highly challenging environment
  • Communications and Client Relations Skills: Outgoing, persistent, and energetic. Strong communication, interpersonal and relationship building skills; exceptional client service orientation; able to handle requests in a professional manner. Tact and diplomacy required in all interactions. Excellent follow-up and problem-solving skills, with ability to make intuitive decisions. Discretion and ability to handle sensitive information and material appropriately
  • Attention to Detail: Precision, accuracy, and high attention to detail in all aspects of work
  • Team-Oriented: Ability to work effectively independently as well as with a team
  • Technical: Proficiency in computers, Microsoft Office Suite and Human Resources Information Systems (HRIS)

At Calgary Foothills PCN we offer:

  • Competitive compensation and flexible benefits package, including a Health Care Spending Account
  • Employer-matching RRSP program
  • Support for training and development, including reimbursement for professional/licensing dues
  • Flex and paid vacation days
  • An employee recognition program

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume and cover letter in confidence to careers@cfpcn.ca.

Please submit cover letter and resume in one document and in subject line please include position title.

Please note that only candidates considered for an interview will be contacted

Health Management Nurse, Extended Health Team (temporary)

Location: Calgary, Alberta

Closing Date: October 09 2020

The Health Management Nurse is an integral member of the Extended Health Team, an interdisciplinary team of allied health professionals, family physicians, and specialists. The team treats adults and seniors who experience multiple chronic conditions using a biopsychosocial, primary care approach. The goal of the team-based care is to assist patients with enhanced self-management of their conditions. The Health Management Nurse’s scope of practice will include both case management and discipline specific assessment and treatment. Through a broad understanding of health and wellness, the Health Management Nurse utilizes motivational strategies one on one and in groups to facilitate patient well-being. The nurse works closely with Extended Health Team members, family physicians in the health home, and other Calgary Foothills PCN teams. Additionally, as a case manager, the Health Management Nurse facilitates linkages with community resources to assist patients with self-management of their chronic health conditions.

FTE: 0.6, temporary (six months)

The Health Management Nurse is an integral member of the Extended Health Team, an interdisciplinary team of allied health professionals, family physicians, and specialists. The team treats adults and seniors who experience multiple chronic conditions using a biopsychosocial, primary care approach. The goal of the team-based care is to assist patients with enhanced self-management of their conditions. The Health Management Nurse’s scope of practice will include both case management and discipline specific assessment and treatment. Through a broad understanding of health and wellness, the Health Management Nurse utilizes motivational strategies one on one and in groups to facilitate patient well-being. The nurse works closely with Extended Health Team members, family physicians in the health home, and other Calgary Foothills PCN teams. Additionally, as a case manager, the Health Management Nurse facilitates linkages with community resources to assist patients with self-management of their chronic health conditions.

Responsibilities

Clinical

  • Performs comprehensive biopsychosocial assessment of complex adult and geriatric patients with chronic health issues including but not limited to chronic pain, functional bowel disorders (IBS, GERD, dyspepsia) and mental health conditions
  • Recognizes social determinants of health affecting patients and links with other agencies to address these concerns
  • Collaborates with the patient, family physician, and teammates to identify the most appropriate goals, interventions, and self-management strategies for patient’s current condition and readiness
  • Utilizes motivational interviewing and an understanding of change management to assist a patient’s acceptance and self-management of their chronic health issues
  • Supports navigation of the health care system to connect patients and the Medical Home to appropriate community resources
  • Provides case management support throughout patient’s stay in the program
  • Conducts effective group and 1:1 appointment for patient education, support, and lifestyle change
  • Conducts comprehensive home visits to gain an overall perspective of the patient’s health, function, cognition, safety, psychosocial factors, and quality of life
  • Provides intervention related to but not limited to functional independence, falls/home safety, cognition, caregiving, medication management
  • Promotes continuity of patient care through effective written and verbal communication with Extended Health Team members, the Medical Home, and appropriate community resources

Professional

  • Adheres to and performs activities and care within the full scope of practice as defined under the Health Professions Act
  • Participates in program development through quality improvement, research activities, evaluation, and promotion of evidence-based practice
  • Facilitates ongoing change by acting as a positive role model/change agent to all staff and patients

Knowledge, Skills, and Abilities

  • Excellent communication skills, including conducting patient interviews and timely completion of written reports
  • Excellent organizational and care planning skills
  • Excellent group facilitation skills
  • Good computer skills are required – prior experience with an EMR is an asset
  • Ability to provide evidence-based care
  • Ability to work well in a team setting and independently
  • Ability to prioritize, manage time effectively, and be flexible in a very active work environment

Qualifications

  • Registered Nurse from an accredited school or degree program in Nursing
  • Licensed with College of Registered Nurses Association of Alberta (CARNA) as a practicing member
  • Alberta Aids to Daily Living (AADL) authorizer status
  • Must possess a valid driver’s license and have access to a vehicle

Previous experience with:

  • Working in a collaborative, responsive and flexible community-based approach
  • Working in primary health care, health promotion, disease prevention and chronic disease management
  • Conducting community-based assessments, particularly in home
  • Motivational interviewing techniques and patient change management

At Calgary Foothills PCN we offer:

  • Competitive compensation and flexible benefits package, including a Health Care Spending Account
  • Employer-matching RRSP program
  • Support for training and development, including reimbursement for professional/licensing dues
  • Flex and paid vacation days
  • An employee recognition program

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume and cover letter in confidence to careers@cfpcn.ca.

Please submit cover letter and resume in one document and in subject line please include position title.

Please note that only candidates considered for an interview will be contacted

Liaison

Location: Calgary, Alberta

Closing Date: October 09 2020

The Calgary Foothills PCN Liaison is an integral member of the Primary Care Network team. The Liaison is a natural relationship builder who gets to know a clinic’s practice and helps to support and advance it by connecting to resources from within the Calgary Foothills PCN and across the broader health system, as well as shaping Calgary Foothills PCN services by engaging member’s input about gaps in care. The successful candidate will demonstrate a positive and professional attitude, enthusiasm for primary care reform and a proven track record of successful change management and quality improvement leadership. A proactive approach, taking initiative when opportunities present themselves while using sound judgement to balance task and relationship are key aspects to success in this role. The liaison possesses high levels of intrinsic motivation, is insightful and empathetic with a focus on win/win agreements

FTE: 0.9 (temporary, December 2021)

The Calgary Foothills PCN Liaison is an integral member of the Primary Care Network team. The Liaison is a natural relationship builder who gets to know a clinic’s practice and helps to support and advance it by connecting to resources from within the Calgary Foothills PCN and across the broader health system, as well as shaping Calgary Foothills PCN services by engaging member’s input about gaps in care. The successful candidate will demonstrate a positive and professional attitude, enthusiasm for primary care reform and a proven track record of successful change management and quality improvement leadership. A proactive approach, taking initiative when opportunities present themselves while using sound judgement to balance task and relationship are key aspects to success in this role. The liaison possesses high levels of intrinsic motivation, is insightful and empathetic with a focus on win/win agreements.

Responsibilities

Key aspects of the position may include, but are not limited to:

  • Provide a first point of contact for Calgary Foothills PCN physicians, their staff members and health team of assigned member clinics. The liaison will assist in developing trust and strong working relationships amongst all team members
  • Conduct regular visits to approximately 40 assigned Calgary Foothills PCN physicians
  • Facilitate the introduction and uptake of PCN and AHS programs and resources into physicians’ offices
  • Collect, distribute and follow up on physician feedback and suggestions
  • Provide external leadership to physicians interested in developing office efficiencies, protocols and optimizing the health home using quality improvement principles and tools
  • Facilitate practice quality improvement by engaging physicians as leaders and multidisciplinary health teams as participants within the health home
  • Support clinics to introduce measurement and extract data from their Electronic Medical Record and assist with basic interpretation and analysis of the data
  • Work with internal Program Managers to develop Calgary Foothills PCN projects in program areas such as mental health, population health or chronic disease prevention and management
  • Ensure the provision of a high-quality service; identifies new service requirements and deficiencies in current services, and contributes to plans to address requirements
  • Participate in the development and measurement of program outcomes
  • Participate in developing effective communication strategies to help network members understand and utilize new programs

Knowledge, Skills, and Abilities

  • Excellent communication skills, both written and oral, with an emphasis on communicating clearly and concisely.
  • Ability to excel in a team setting focused on engagement and collaboration
  • Ability to work independently
  • Ability to be flexible, adaptable and thrive in a dynamic, evolving environment
  • Ability to set priorities quickly and efficiently
  • Ability to design, create and implement programs of service design in collaboration with Calgary Foothills PCN Program Managers
  • Group facilitation and motivational interviewing skills are considered an asset
  • Good computer skills
  • Knowledge and experience working in a variety of EMR platforms with an emphasis on reporting and data extraction is preferred
  • Experience in change management theory and practical application is an asset
  • Knowledge of the principles of primary care in family practice setting is an asset
  • Proven skill in facilitating quality improvement using the Model for Improvement is preferred
  • Demonstrates the ability to reflect on personal and team practice through a systematic evaluation of professional competencies, acceptability, quality, efficiency, and effectiveness of practice
  • Exceptional active listening is a key requirement for this role

Qualifications

  • A degree in healthcare field is preferred. A combination of experience and education will be considered
  • Experience in primary care considered an asset
  • A strong, diverse background in healthcare and a clear understanding of the complexities of family practice are required. The ideal candidate will have a minimum of five to ten years of progressive experience in a variety of leadership roles within the healthcare environment

Other

  • A valid driver’s license and access to a vehicle is required
  • Occasional evening or weekend work is required

At Calgary Foothills PCN we offer:

  • Competitive compensation and flexible benefits package, including a Health Care Spending Account
  • Employer-matching RRSP program
  • Support for training and development, including reimbursement for professional/licensing dues
  • Flex and paid vacation days
  • An employee recognition program

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume and cover letter in confidence to careers@cfpcn.ca.

Please submit cover letter and resume in one document and in subject line please include position title.

Please note that only candidates considered for an interview will be contacted

Health Management Nurse, Health Home Community, Cochrane

Location: Cochrane, Alberta

Closing Date: October 05 2020

The Health Home Community initiative builds on what PCNs do best — which is working alongside family doctors, health professionals and other organizations to provide local solutions for local problems. By improving access to care, strengthening links between providers, identifying gaps in services, and creating programs to help fill them, Health Home Community brings the services patients need into the heart of the communities in which they live or work. Services are offered in centralized community and clinic locations.

Reporting to the Program Manager, the Health Management Registered Nurse collaborates with family physicians, Calgary Foothills PCN health teams and community/external partners to provide patient-centered care for those with chronic disease and/or complex health conditions.

FTE: 1.0, temporary (until December 2021)

The Health Home Community initiative builds on what PCNs do best — which is working alongside family doctors, health professionals and other organizations to provide local solutions for local problems. By improving access to care, strengthening links between providers, identifying gaps in services, and creating programs to help fill them, Health Home Community brings the services patients need into the heart of the communities in which they live or work. Services are offered in centralized community and clinic locations.

Reporting to the Program Manager, the Health Management Registered Nurse collaborates with family physicians, Calgary Foothills PCN health teams and community/external partners to provide patient-centered care for those with chronic disease and/or complex health conditions.

Responsibilities

Key aspects of the position may include, but are not limited to:

  • Working with patients on self-management by providing coaching and education to help advance their skills, knowledge, and self-efficacy in adopting healthy lifestyle behaviours that are meaningful to them
  • Helping to build care plans with patients who have, or are at risk of, chronic health conditions through biopsychosocial health assessment, collaborative goal setting, applicable interventions based on patient readiness, regular follow-up, and evaluation of progress
  • Supporting the navigation of the health care system to connect patients and the medical home to applicable PCN, community and health system resources as needed
  • Promoting continuity of patient care through effective written and verbal communication with the Medical Home and those involved in the circle of care
  • Building relationships and developing the Health Management Nurse role within and outside of the Calgary Foothills PCN team
  • Identifying clinic/community needs and creating individual or group-based programs in collaboration with those partners
  • Providing care through individual and facilitated group appointments
  • Consulting with hospital, community, and other Calgary Foothills PCN health care providers to ensure seamless care transitions
  • Participating in development, delivery, evaluation and quality improvement of health programs and evidence-based practice
  • Collecting and maintain data for service indicators, progress reports and evaluations
  • Adhering to and performing activities and care within the full scope of practice as defined under the Health Professions Act

Knowledge, Skills, and Abilities

  • Understanding of nursing scope of practice within community setting
  • Expertise in active listening and motivational interviewing
  • Excellent communication (written and verbal), organization and critical thinking skills
  • Strong skills in collaborating with team members and physicians
  • Ability to maintain an individual’s dignity and self-worth during all interactions
  • Experience with trauma-informed care an asset
  • Excellent group facilitation skills
  • Ability to provide evidence-based care
  • Ability to work well in a team setting and independently
  • Excellent computer skills are required
  • Strong health assessment and documentation skills
  • Ability to prioritize, manage time effectively, and be flexible in a very dynamic work environment
  • Ability to work flexible hours, including evenings/weekends, when required
  • Accepts, implements, and evaluates change with a positive attitude
  • Montreal Cognitive Assessment (MoCA) certification required

Qualifications

  • Graduate of an accredited diploma and/or degree program in Nursing
  • Licensed with the College and Association of Registered Nurses of Alberta as a practicing member
  • Must possess a valid driver’s license and have access to a vehicle

At Calgary Foothills PCN we offer:

  • Competitive compensation and flexible benefits package, including a Health Care Spending Account
  • Employer-matching RRSP program
  • Support for training and development, including reimbursement for professional/licensing dues
  • Flex and paid vacation days
  • An employee recognition program

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume and cover letter in confidence to careers@cfpcn.ca.

Please submit cover letter and resume in one document and in subject line please include position title

Please note that only candidates considered for an interview will be contacted.

Clinical Pharmacist, Health Home Team

Location: Calgary, Alberta

Closing Date: September 28 2020

Reporting to the Program Manager, the Pharmacist collaborates with family physicians, Calgary Foothills PCN health team and community/external partners to provide patient-centered care for those with chronic disease and/or complex health conditions.

FTE: 1.0, temporary (until January 2022)

Reporting to the Program Manager, the Pharmacist collaborates with family physicians, Calgary Foothills PCN health team and community/external partners to provide patient-centered care for those with chronic disease and/or complex health conditions.

Responsibilities

Key aspects of the position may include, but are not limited to:

  • Managing medications as part of a primary care team, including patient assessment, prescribing/deprescribing medications, ongoing monitoring, and follow-up
  • Conducting medication reconciliation and medication reviews
  • Providing drug information and evidence-based therapeutics information to physicians and clinical teams
  • Working with patients on self-management by providing coaching and education to help advance their skills, knowledge, and self-efficacy in adopting healthy lifestyle behaviours that are meaningful to them
  • Helping to build care plans with patients who have, or are at risk of, chronic health conditions through biopsychosocial health assessment, collaborative goal setting, applicable interventions based on patient readiness, regular follow-up, and evaluation of progress
  • Supporting the navigation of the health care system to connect patients and the medical home to applicable PCN, community and health system resources as needed
  • Promoting continuity of patient care through effective written and verbal communication with the Medical Home and those involved in the circle of care
  • Building relationships and developing the Clinical Pharmacist role within and outside of the Calgary Foothills PCN team
  • Identifying clinic/community needs and create individual or group-based programs in collaboration with those partners
  • Providing care through individual and facilitated group appointments
  • Consulting with hospital, community, and other Calgary Foothills PCN health care providers to ensure seamless care transitions
  • Participating in the development, delivery, evaluation, and quality improvement of health programs
  • Collecting data and maintain data for service indicators, progress reports and evaluations

Knowledge, Skills, and Abilities

  • Understanding of pharmacist scope of practice within community setting
  • Expertise in active listening and motivational interviewing
  • Excellent communication (written and verbal), organization and critical thinking skills
  • Strong skills in collaborating with team members and physicians
  • Ability to maintain an individual’s dignity and self-worth during all interactions
  • Experience with trauma informed care an asset
  • Excellent group facilitation skills
  • Ability to provide evidence-based care
  • Ability to work well in a team setting and independently
  • Excellent computer skills
  • Strong health assessment and documentation skills
  • Ability to prioritize, manage time effectively, and be flexible in a very dynamic work environment
  • Ability to work flexible hours, including evenings/weekends, when required
  • Accepts, implements, and evaluates change with a positive attitude
  • High degree of accuracy and attention to detail

Qualifications

  • Bachelor’s degree in Pharmacy
  • Licensed with the Alberta College of Pharmacy as a practicing member
  • Additional prescribing authority required (may be completed within the first year of employment)
  • Additional credentials or training in pharmacotherapy specialty programs (such as Certified Diabetes Educator) will be considered an asset
  • Montreal Cognitive Assessment (MoCA) certification required

At Calgary Foothills PCN we offer:

  • Competitive compensation and flexible benefits package, including a Health Care Spending Account
  • Employer-matching RRSP program
  • Support for training and development, including reimbursement for professional/licensing dues
  • Flex and paid vacation days
  • An employee recognition program

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume and cover letter in confidence to careers@cfpcn.ca.

Please submit cover letter and resume in one document and in subject line please include position title.

Please note that only candidates considered for an interview will be contacted

Clinic Receptionist

Location: Cochrane, Alberta

Closing Date: September 28 2020

Reporting to the Clinic Manager, the Clinic Receptionist works collaboratively with all staff, health team members and physicians in support of patient care. The Clinic Receptionist assists patients and visitors, organizes the flow of the clinic, and ensures the environment is welcoming, calm, and quiet for patients and their families. Clinic Receptionists are the first point of contact in the clinic and makes a positive impact to the patient’s day. Clinic Receptionists manage patient arrivals to the clinic, patient and physician communication, Electronic Medical Record (EMR) tasks and updates and telephone calls. As a teammate, the Clinic Receptionist must exemplify the core values of the Calgary Foothills PCN.

FTE: 1.0, permanent

Reporting to the Clinic Manager, the Clinic Receptionist works collaboratively with all staff, health team members and physicians in support of patient care. The Clinic Receptionist assists patients and visitors, organizes the flow of the clinic, and ensures the environment is welcoming, calm, and quiet for patients and their families. Clinic Receptionists are the first point of contact in the clinic and makes a positive impact to the patient’s day. Clinic Receptionists manage patient arrivals to the clinic, patient and physician communication, Electronic Medical Record (EMR) tasks and updates and telephone calls. As a teammate, the Clinic Receptionist must exemplify the core values of the Calgary Foothills PCN.

Responsibilities

Key aspects of the position may include, but are not limited to:

  • Maintain, protect, and comply with privacy and confidentially for all patients, staff and physicians according to Health Information Act
  • Have awareness of and adherence to all Calgary Foothills PCN and clinic policies and procedures
  • Greet and acknowledge all patients and visitors in the medical home/program to determine the purpose of their visit
  • Check in or arrive patients for their appointments using the electronic medical record (EMR) to ensure good patient flow
  • Update patient demographics (such as name, address, contact info, family physician, personal health number (PHN) validation) at every patient interaction
  • Perform administrative/other duties that include but not limited to; scanning, filing, processing incoming and outgoing faxes, linking documents, answering email/EMR messages, mail distribution, maintaining EMR records
  • Answer incoming calls and processing patient inquires accordingly, within scope of practice (such as book appointments, direct to appropriate staff member when necessary)
  • Complete outgoing calls to patients and patient outreach when appropriate (such as appointment reminder calls, requests from physicians)
  • Process patient invoices and payments for uninsured services
  • Troubleshoot and maintain of office equipment
  • Collaborate within the team environment and support physicians and team members
  • Engage in orientation and training of new staff
  • Support quality improvement (QI) projects
  • Know clinic emergency response procedures and where to find them
  • Have awareness and adherence to infection prevention and control policies and procedures
  • Adhere to opening/closing procedures and duties for the clinic
  • Perform other duties as assigned within scope of practice

Knowledge, Skills, and Abilities

  • Positive, friendly, professional attitude and demeanor
  • Attention to detail and the ability to complete tasks accurately and efficiently
  • Self-motivated individual with a strong work ethic and critical thinking/problem solving skills
  • Excellent organizational and time management skills
  • Exemplary written and oral communication skills
  • Flexible, adaptable and thrives in a fast-paced, dynamic and evolving environment
  • Collaborative in a diverse team environment to support physicians and peers Knowledge of medical terminology
  • Strong computer typing skills (minimum 40 words per minute)
  • Knowledge and experience with medical records management using an EMR
  • Competence in using Microsoft suite such as Word, Excel and Outlook
  • Understands the importance of appropriate and accurate documentation
  • Knowledge and experience with Netcare
  • Strong conflict management skills, empathy, and trustworthiness
  • Committed to ongoing professional development

Qualifications

  • Completion of high school diploma or equivalent
  • One – two years medical clinic receptionist experience required
  • Ability to cope in a very busy and high stress environment
  • Medical Terminology Certificate considered an asset

At Calgary Foothills PCN we offer:

  • Competitive compensation and flexible benefits package, including a Health Care Spending Account
  • Employer-matching RRSP program
  • Support for training and development, including reimbursement for professional/licensing dues
  • Flex and paid vacation days
  • An employee recognition program

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume and cover letter in confidence to careers@cfpcn.ca.

Please submit cover letter and resume in one document and in subject line please include position title.

Please note that only candidates considered for an interview will be contacted

Nurse Team Lead, Health Home Team

Location: Calgary, AB

Closing Date: September 30 2020

The Team Lead is an integral role that ensures the Calgary Foothills PCN delivers high quality and innovative programs to support its family physician members and their patients. The Team Lead works closely with the Program Manager and provides support for the interdisciplinary team and contributes to the development and design of the program service delivery.

FTE: 0.8 – 1.0

The Team Lead is an integral role that ensures the Calgary Foothills PCN delivers high quality and innovative programs to support its family physician members and their patients. The Team Lead works closely with the Program Manager and provides support for the interdisciplinary team and contributes to the development and design of the program service delivery.

Responsibilities

Key aspects of the position may include, but are not limited to:

  • Provide leadership and support alongside the program manager for the daily operations of interdisciplinary health team members including: Recruitment, payroll, orientation, scheduling, program evaluation metrics, professional development and shadowing, electronic medical records, privacy, workplace health and safety, recognition and performance management
  • Collaborate with other team leads to support team building and development, inter-team integration, optimized scope of practice, professional responsibility, team recognition and resource management
  • Contribute to the development, coordination, implementation, and evaluation of programs, in close collaboration with the program manager and medical lead
  • Liaise with internal stakeholders and external partners to maintain relationships, support innovative partnerships, coordination of care and program implementation and alignment

Knowledge, Skills, and Abilities

  • Collaborative work style
  • Visionary thinker
  • Ability to execute new programs/projects
  • Demonstrated leadership experience
  • Excellent communication skills
  • Proven ability to work with individuals of various levels of experience and diverse professional backgrounds
  • Excellent organization skills
  • Ability to work well independently
  • Critical thinking skills
  • Ability to adapt to a changing environment and support others to change
  • Excellent computer skills are required, particularly a broad base of experience in clinical EMRs and MS Office tools
  • Group facilitation skills
  • Knowledge and experience in primary care and the patient medical home
  • Ability to lead and participate in quality improvement projects

Qualifications

  • Graduate of an accredited diploma and/or degree program in Nursing
  • Licensed with the College and Association of Registered Nurses of Alberta as a practicing member
  • Minimum five years of health care related experience
  • Previous management or leadership experience preferred, although demonstrated informal leadership experience will be considered

At Calgary Foothills PCN we offer:

  • Competitive compensation and flexible benefits package, including a Health Care Spending Account
  • Employer-matching RRSP program
  • Support for training and development, including reimbursement for professional/licensing dues
  • Flex and paid vacation days
  • An employee recognition program

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume and cover letter in confidence to careers@cfpcn.ca.

Please submit cover letter and resume in one document and in subject line please include position title

Please note that only candidates considered for an interview will be contacted

Health Management Nurse, Extended Health Team

Location: Calgary, Alberta

Closing Date: October 02 2020

The Health Management Nurse is an integral member of the Extended Health Team, an interdisciplinary team of allied health professionals, family physicians, and specialists. The team treats adults and seniors who experience multiple chronic conditions using a biopsychosocial, primary care approach. The goal of the team-based care is to assist patients with enhanced self-management of their conditions.

The Health Management Nurse’s scope of practice will include both case management and discipline specific assessment and treatment. Through a broad understanding of health and wellness, the Health Management Nurse utilizes motivational strategies one on one and in groups to facilitate patient well-being. The nurse works closely with Extended Health Team members, family physicians in the health home, and other Calgary Foothills PCN teams. Additionally, as a case manager, the Health Management Nurse facilitates linkages with community resources to assist patients with self-management of their chronic health conditions.

FTE: 0.8

The Health Management Nurse is an integral member of the Extended Health Team, an interdisciplinary team of allied health professionals, family physicians, and specialists. The team treats adults and seniors who experience multiple chronic conditions using a biopsychosocial, primary care approach. The goal of the team-based care is to assist patients with enhanced self-management of their conditions.

The Health Management Nurse’s scope of practice will include both case management and discipline specific assessment and treatment. Through a broad understanding of health and wellness, the Health Management Nurse utilizes motivational strategies one on one and in groups to facilitate patient well-being. The nurse works closely with Extended Health Team members, family physicians in the health home, and other Calgary Foothills PCN teams. Additionally, as a case manager, the Health Management Nurse facilitates linkages with community resources to assist patients with self-management of their chronic health conditions.

The Calgary Foothills PCN Health Team is comprised of Health Management Nurses, Pharmacists, and Behavioural Health Consultants. The health team works closely with physicians in their clinics to help patients gain awareness regarding their health, set achievable goals, self-manage chronic conditions, and access additional resources and support.

The Health Management Registered Nurse collaborates with the multidisciplinary team and family physician to provide care to the patient with chronic disease and/or complex health conditions.

Responsibilities

Key aspects of the position may include, but are not limited to:

Clinical

  • Performs comprehensive biopsychosocial assessment of complex adult and geriatric patients with chronic health issues including but not limited to chronic pain, functional bowel disorders (IBS, GERD, dyspepsia) and mental health conditions
  • Recognizes social determinants of health affecting patients and links with other agencies to address these concerns
  • Collaborates with the patient, family physician, and teammates to identify the most appropriate goals, interventions, and self-management strategies for patient’s current condition and readiness
  • Utilizes motivational interviewing and an understanding of change management to assist a patient’s acceptance and self-management of their chronic health issues
  • Supports navigation of the health care system to connect patients and the Medical Home to appropriate community resources
  • Provides case management support throughout patient’s stay in the program
  • Conducts effective group and 1:1 appointment for patient education, support, and lifestyle change
  • Conducts comprehensive home visits to gain an overall perspective of the patient’s health, function, cognition, safety, psychosocial factors, and quality of life.
  • Provides intervention related to but not limited to functional independence, falls/home safety, cognition, caregiving, medication management
  • Promotes continuity of patient care through effective written and verbal communication with Extended Health Team members, the Medical Home, and appropriate community resources

Professional

  • Adheres to and performs activities and care within the full scope of practice as defined under the Health Professions Act
  • Participates in program development through quality improvement, research activities, evaluation, and promotion of evidence-based practice
  • Facilitates ongoing change by acting as a positive role model/change agent to all staff and patients

Knowledge, Skills, and Abilities

  • Excellent communication skills, including conducting patient interviews and timely completion of written reports
  • Excellent organizational and care planning skills
  • Excellent group facilitation skills
  • Good computer skills are required – prior experience with an EMR is an asset
  • Ability to provide evidence-based care
  • Ability to work well in a team setting and independently
  • Ability to prioritize, manage time effectively, and be flexible in a very active work environment

Qualifications

  • Registered Nurse from an accredited school or degree program in Nursing
  • Licensed with College of Registered Nurses Association of Alberta (CARNA) as a practicing member
  • AADL authorizer status would be considered an asset
  • Must possess a valid driver’s license and have access to a vehicle

Previous experience in:

  • Working in a collaborative, responsive and flexible community-based approach
  • Working in primary health care, health promotion, disease prevention and chronic disease management
  • Conducting community-based assessments, particularly in home
  • Motivational interviewing techniques and patient change management

At Calgary Foothills PCN we offer:

  • Competitive compensation and flexible benefits package, including a Health Care Spending Account
  • Employer-matching RRSP program
  • Support for training and development, including reimbursement for professional/licensing dues
  • Flex and paid vacation days
  • An employee recognition program

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume and cover letter in confidence to careers@cfpcn.ca.

**Please submit cover letter and resume in one document. In subject line please include position title you are applying to**

Please note that only candidates considered for an interview will be contacted

Health Management Nurse, Health Home Team

Location: Calgary, AB

Closing Date: October 05 2020

The Calgary Foothills PCN Health Team is comprised of Health Management Nurses, Pharmacists, and Behavioural Health Consultants. The health team works closely with physicians in their clinics to help patients gain awareness regarding their health, set achievable goals, self-manage chronic conditions, and access additional resources and support.

The Health Management Registered Nurse collaborates with the health team and family physician to provide care to the patient with chronic disease and/or complex health conditions.

FTE: 0.9 (Temporary) – until October 2021

The Calgary Foothills PCN Health Team is comprised of Health Management Nurses, Pharmacists, and Behavioural Health Consultants. The health team works closely with physicians in their clinics to help patients gain awareness regarding their health, set achievable goals, self-manage chronic conditions, and access additional resources and support.

The Health Management Registered Nurse collaborates with the multidisciplinary team and family physician to provide care to the patient with chronic disease and/or complex health conditions.

Responsibilities

Key aspects of the position may include, but are not limited to:

  • Working with patients on self-management by providing coaching and education to help advance their skills, knowledge, and self-efficacy in adopting healthy lifestyle behaviours that are meaningful to them
  • Helping to build care plans with patients who have, or are at risk of, chronic health conditions through health assessment, collaborative goal setting, regular follow-up and evaluation of progress
  • Connecting patients to PCN, community and health system resources
  • Building relationships and developing the Health Management Nurse role within and outside of the Calgary Foothills PCN team
  • Identify clinic/community needs and create individual or group-based programs in collaboration with those partners
  • Providing care through individual and facilitated group appointments
  • Consulting with hospital, community, and other Calgary Foothills PCN health care providers to ensure seamless care transitions
  • Participating in development, delivery, evaluation, and quality improvement of health programs
  • Collect data and maintain data for service indicators, progress reports and evaluations

Knowledge, Skills, and Abilities

  • Understanding regarding nursing scope of practice within community setting
  • Expertise in active listening and motivational interviewing
  • Excellent communication (written and verbal), organization & critical thinking skills
  • Strong skills in collaborating with team members and physicians
  • Maintains an individual’s dignity and self-worth during all interactions
  • Experience with trauma informed care an asset
  • Excellent group facilitation skills
  • Ability to provide evidence-based care
  • Ability to work well in a team setting and independently
  • Ability to thrive in a dynamic, evolving environment
  • Good computer skills are required
  • Strong health assessment and documentation skills
  • Ability to prioritize, manage time effectively, and be flexible in a very active work environment
  • Ability to work flexible hours, including evenings/weekends, if required
  • Accepts, implements, and evaluates change with a positive attitude

Qualifications

  • Graduate of an accredited diploma and/or degree program in Nursing
  • Licensed with the College and Association of Registered Nurses of Alberta as a practicing member
  • Cantonese/Mandarin speaking an asset
  • MOCA certification an asset
  • Must possess a valid driver’s license and have access to a vehicle

At Calgary Foothills PCN we offer:

  • Competitive compensation and flexible benefits package, including a Health Care Spending Account
  • Employer-matching RRSP program
  • Support for training and development, including reimbursement for professional/licensing dues
  • Flex and paid vacation days
  • An employee recognition program

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume and cover letter in confidence to careers@cfpcn.ca.

Please submit cover letter and resume in one document and in subject line please include position title.

Please note that only candidates considered for an interview will be contacted