FTE: 1.0

Reporting to the Program Manager, the Health Management Registered Nurse collaborates with the family physician, Calgary Foothills PCN multidisciplinary teams and community/external partners to provide patient-centered care for those with chronic disease and/or complex health conditions.

Responsibilities

Key aspects of the position may include, but are not limited to:

• Working with patients on self-management by providing coaching and education to help advance their skills, knowledge, and self-efficacy in adopting healthy lifestyle behaviours that are meaningful to them
• Helping to build care plans with patients who have, or are at risk of, chronic health conditions through biopsychosocial health assessment, collaborative goal setting, applicable interventions based on patient readiness, regular follow-up and evaluation of progress
• Supporting the navigation of the health care system to connect patients and the medical home to applicable PCN, community and health system resources as needed
• Promoting continuity of patient care through effective written and verbal communication with the Medical Home and those involved in the circle of care
• Building relationships and developing the Health Management Nurse role within and outside of the Calgary Foothills PCN team
• Identifying clinic/community needs and create individual or group-based programs in collaboration with those partners
• Providing care through individual and facilitated group appointments
• Consulting with hospital, community, and other Calgary Foothills PCN health care providers to ensure seamless care transitions
• Participating in development, delivery, evaluation and quality improvement of health programs and evidence-based practice
• Collecting and maintaining data for service indicators, progress reports and evaluations
• Adhering to and performing activities and care within the full scope of practice as defined under the Health Professions Act

Knowledge, Skills, and Abilities

• Understanding regarding nursing scope of practice within primary care setting
• Expertise in active listening and motivational interviewing
• Excellent written and verbal communication, organization and critical thinking skills
• Strong skills in collaborating with team members and physicians
• Experience with mental health and trauma informed care an asset
• Previous experience in group facilitation and patient teaching preferred
• Ability to provide evidence-based care
• Ability to work well in a team setting and independently
• Proficiency in computers, including Microsoft Office suite (Teams, Word, Excel, Outlook, PowerPoint) and Electronic Medical Record (EMR) systems
• Strong health assessment and documentation skills with knowledge of handling confidential/sensitive information and applicable data privacy laws
• Ability to prioritize, manage time effectively, and be flexible in a very dynamic work environment
• Ability to work flexible hours, including evenings/weekends, when required
• Cognitive screening experience preferred

Qualifications

• Graduate of an accredited diploma and/or degree program in Nursing
• Licensed with the College and Association of Registered Nurses of Alberta as a practicing member
• Minimum of three years’ clinical practice in chronic disease required, including proven experience with diabetes, obesity and respiratory (asthma, COPD) management
• Certified Diabetes Educator (CDE) required
• Additional certifications in chronic disease management (such as Certified Respiratory Educator – CRE) are desirable
• Must possess a valid driver’s license and have access to a vehicle

Employment Requirements

At Calgary Foothills PCN we offer:

• Competitive compensation and flexible benefits package, including a Health Care Spending Account or Lifestyle Spending Account
• RRSP program
• Support for training and development, including reimbursement for professional/licensing dues
• Flex and paid vacation days
• An employee recognition program

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume and cover letter in confidence to careers@cfpcn.ca.

Please submit cover letter and resume in one document and in subject line please include position title.

Please note that only candidates considered for an interview will be contacted.

FTE: 1.0

Reporting to the Director of Network Services, the Clinic Manager oversees day-to-day activities of the Calgary Foothills PCN Primary Care Centres. Collaborating with the Clinic Medical Lead to form a medical-administrative dyad, the Clinic Manager is an integral part in ensuring the PCN delivers high quality and innovative programs and supports the PCN to improve health outcomes and patient experiences in an integrated primary health care system.

Responsibilities

Key aspects of the position may include, but are not limited to:
Clinic optimization

• Work closely with the Medical Lead and physician representatives to establish and monitor quality measures within clinical practice
• Measure, document and track relevant metrics such as clinic utilization
• Leads the development, coordination, implementation and evaluation of quality improvement initiatives to support innovative patient care (TNA)
• Ensure clinics and staff are compliant with Calgary Foothills PCN policies and College of Physician and Surgeons Standards of Practice
• Ensure highest possible engagement and reliability of Electronic Medical Record (EMR)
• Manage supply purchase and inventory
• Coordinate and oversee maintenance of site and equipment
• Responsible for accurate and appropriate financial management in adherence to the allocated budget
• Engage clinic physicians, staff and stakeholders in developing clinic efficiencies and protocols that will optimize the patient medical home
• Implements strategies to improve high quality patient care
• Participates in strategic and action planning meetings to ensure clinic alignment with the Calgary Foothills PCN vision and mission
• Support the development, coordination and implementation of programs and services being integrated into the clinic(s), in close collaboration with appropriate stakeholders
• Provide support and administrative assistance for Service Delivery and external partners, such as AHS and University of Calgary Medical Resident Program
• Other duties as assigned within scope of practice

Human resource management

• Plan, maintain and anticipate staffing demands to meet clinic workload requirements
• Determine staff qualifications and skills required for effective and efficient clinic operations
• Conducting recruitment, payroll, orientation, scheduling, privacy, workplace health and safety, and performance management, staff development
• Supporting clinic physician recruitment, contracting, onboarding, training, scheduling, financials, and day to day clinic operations
• Ensuring clinic physicians are working in compliance to contractual agreements
• Plan and organize meetings and education development for clinic support staff

Knowledge, Skills, and Abilities

• A strong, diverse background in healthcare and a clear understanding of the complexities of primary care clinics
• Self-motivated individual who is able to work independently with critical thinking, organizational and time management skills supported by a strong work ethic
• Demonstrates a professional attitude with enthusiasm for primary care initiatives while creating a positive and constructive work culture
• Proven ability to collaborate with individuals of various levels of experience and diverse professional backgrounds (relationship building & networking skills)
• Ability to work well in diverse team settings and provide support and motivation to live the Calgary Foothills PCN Values
• Ability to set priorities quickly and efficiently
• Effectively demonstrates strong conflict management skills, empathy and trustworthiness
• Strong understanding in human resource management practices
• Strong attention to detail with effective problem-solving skills
• Understand, support and implement clinic quality improvement programs
• Ability to be flexible, adaptable and to thrive in a fast-paced, dynamic and evolving environment
• Ability to work well under pressure with multiple and changing priorities
• Experience in project and change management with a strong business acumen
• Ability to assimilate information with excellent and concise communication (written & oral) skills
• Intermediate expertise with multiple Microsoft Suite and Electronic Medical Records (EMR) systems is required

Qualifications

• Successful completion of certificates/diploma/degree with a minimum of 5 years of leadership and management experience in health care
• Strong business acumen with understanding of financial management, human capital management, and materials management
• Experience in primary care with knowledge of PCN objectives will be considered an asset
• Combination of experience and education will be considered

Employment Requirements

• Completion of a satisfactory criminal record check and/or Vulnerable Sector Search
• Proof of full immunization against COVID-19

At Calgary Foothills PCN we offer:

• Competitive compensation and flexible benefits package, including a Health Care Spending Account or Lifestyle Spending Account
• RRSP program
• Support for training and development, including reimbursement for professional/licensing dues
• Flex and paid vacation days
• An employee recognition program

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume and cover letter in confidence to careers@cfpcn.ca.

Please submit cover letter and resume in one document and include position title in subject line

Please note that only candidates considered for an interview will be contacted

FTE: 1.0

The Measurement and Evaluation Manager reports to the Associate Executive Director and is a key role in delivering on the measurement and evaluation strategy and ensuring the organization meets key reporting requirements. This position works closely with the medical lead, program managers, Information Management Information Technology (IMIT) and other staff to support and/or develop evaluation and quality improvement initiatives related to the PCN programs and services. The manager must work in an environment that changes regularly and excellent communication skills are necessary to successfully work with the diverse group of staff.

Responsibilities

Key aspects of the position may include, but are not limited to:

Leadership

• Recruits, develops, organizes and coordinates the evaluation team and activities in order to meet organizational and program objectives
• Facilitates and supports evaluation and/or quality improvement initiatives across all areas of the organization
• Promotes organizational measurement and evaluation capacity building and a culture of continuous quality improvement through ongoing relationship building and information sharing, and by supporting managers and staff in selecting, understanding, collecting, interpreting, and using data
• Leads and supports the team in the design, develop, implement and ongoing maintenance of measurement and evaluation related projects
• Leads and supports the team to develop processes and automations supporting efficient clinical and business operations
• Provides ongoing critical review of evaluation design, such as methods, sampling, tool design, ethical considerations, identifying risk or barriers to collecting desired data and problem analysis to identify options for improvement
• Leads processes to support accountable reporting such as the annual report, quarterly key metrics reports, physician survey report, project-specific reports
• Ensure evaluation team maintains processes that support confidentiality and compliance with privacy policies
• Works in partnership with other organizations — for example, Alberta Health Services – Calgary Zone, University of Calgary, Health Quality Council of Alberta — to conduct evaluation and facilitate data matching

Evaluation and data analyst

• Collaborates with managers to develop and progress on evaluation plans, ensuring a high quality of evaluation metrics that are reflective of the program or project goals
• Provides support for evaluation logistics including, but not limited to, data collection and entry, document control and data quality control
• Assists with collecting and organizing data from various databases, patients, and team members ensuring security of the data
• Completes qualitative and quantitative data analysis
• Prepares documents that summarize evaluation metrics such as annual report, quarterly key metrics reports, physician survey report, project-specific reports
• Designs and tests dashboards to support ongoing monitoring and reporting
• Supports knowledge transfer of evaluation findings for the purposes of raising awareness and changing practice in PCN programs and clinics
• Supports collection and reporting of PCN performance indicators
• Reviews, synthesizes and critiques literature relevant to evaluation and quality improvement projects
• Maintains confidentiality and compliance with privacy policies and regulations

Knowledge, Skills, and Abilities

• Excellent organizational, time management, analytical and project management skills with strong attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to work independently as well as in a team-oriented environment
• Knowledge and experience with a variety of evaluation design, quality improvement and qualitative and quantitative research methods
• Strong proficiency with Microsoft Excel, Word and PowerpPoint required
• Experience with evaluation software and statistical packages such as SurveyGizmo, SAS or SPSS
• Knowledge of business intelligence and SQL databases an asset
• Ability to thrive in a dynamic, evolving environment
• Experience in project management and change management
• Experience in health care and PCNs an asset

Qualifications

• Bachelors degree required, preference for those with graduate degree in health sciences or Master’s degree
• Experience in all aspects of research and evaluation design and execution: data collection, management, analysis, and reporting
• Minimum 5 years’ experience in primary care, community care or acute care
• Minimum of 3-5 years’ leadership and/or management experience (a record of progressive responsibility may be considered)

Employment Requirements

• Completion of a satisfactory criminal record check and/or Vulnerable Sector Search
• Proof of full immunization against COVID-19

At Calgary Foothills PCN we offer:

• Competitive compensation and flexible benefits package, including a Health Care Spending Account or Lifestyle Spending Account
• RRSP program
• Support for training and development, including reimbursement for professional/licensing dues
• Flex and paid vacation days
• An employee recognition program

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume and cover letter in confidence to careers@cfpcn.ca.

Please submit cover letter and resume in one document and include position title in subject line

Please note that only candidates considered for an interview will be contacted

Start Date: April 1, 2022
End Date: March 31, 2023
FTE: 8 hours/month
Remuneration: Zonal physician rate
Functional Area: Calgary and Area Primary Care Networks Business Unit
Reports To: Operations Director, Business Unit
Direct Reports: N/A
Background Check Required: Criminal PIC
The Specialty Integration Task Group Primary Care Physician co-chair (SITG PCP CC) role is crucial to the success of the Calgary Zone task group and the achievement of the zone service plan objectives. This task group is focused on Primary and Specialty Care Integration.

The primary care physician co-chair is expected to:

• Collaborate with the Executive Director co-chair to ensure effective co-leadership of the Task Group that balances the operational, clinical, membership and patient interests effectively.
• Provide a strategic perspective to address specialty integration with primary care in the Calgary Zone, through the development of Zone Service Plan objectives
• Act as a physician champion (as defined by the AMA) for specialty integration and the operational programs that support this. Represent the Task Group at the Calgary Zone Medical Directors group meeting and other venues to ensure Task Group priorities are championed in all 7 PCNs.
• Ensure that the task group deliverables of the Calgary Zone Service Plan are achieved
• Appropriately escalate barriers or challenges to the achievement of the deliverables through the Calgary Zone primary care governance model

Requirements

• Should be a family physician, with a practice in the community
• Must be a member of a PCN
• Must have the ability to attend Tuesday afternoon meetings (and other FTE flexible around clinical schedule)
• Must be a member in good standing with the CPSA

Knowledge, Skills and Abilities

Recommendations for competencies for the SITG PCP CC includes:

• Credibility: Must be able to develop relationships with respect with physician colleagues in both primary care and specialty care. They also have demonstrated ability and success in implementing the practice changes supported by the Specialty Integration Task Group.
• Persuasiveness: Can communicate experiences and insights while articulating the vision for specialty integration and the systems level impact of primary care for specialty care access. They should also have the ability and comfort to engage in crucial conversations that ensure that primary care is accurately represented.
• Facilitation skills: the Physician Co-Chair is able to structure meetings and engagement sessions to ensure that the objectives are met.
• Systems thinking: this is how well the Physician Co-Chair is able to understand the primary care role or opportunities within the broader health system to support Specialty Integration.

Employment Requirements

• Completion of a satisfactory criminal record check and/or Vulnerable Sector Search
• Proof of full immunization against COVID-19

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume and cover letter in confidence to careers@cfpcn.ca.

Please submit cover letter and resume in one document and in subject line please include position title.

Please note that only candidates considered for an interview will be contacted.