Expecting her first child, Jane Wickenheiser discovered she could access all the pre- and postnatal care she needed through her family doctor’s clinic, her Health Home.

After discovering her long-time family doctor had retired, the Calgary school teacher found a new physician via the city-wide Find a Doctor website.

Network-wide services

Because her new doctor was a member of Calgary Foothills PCN, Jane was able to access specialist care and treatment (that is available to all patients of PCN members) before and after her daughter, Bryn, was born.

This included several trips to the Access 365 Clinic for after hours care, as well as a referral to Riley Park Maternity Clinic, where she saw several members of the health team, including a lactation consultant.

Through the whole process, Jane’s family doctor was kept informed and helped ensure she received all the support her young family needed. “When you are having a baby and especially when it’s your first one, it can feel overwhelming,” Jane says. “Instead of making 20 different appointments I was able to organize everything through my family doctor. There’s no wait at the Access 365 Clinic — they call to give you an appointment time.”

“I was concerned about a tongue tie at one point and I thought it was incredible how quickly the referral to a lactation consultant at the maternity clinic went through. I didn‘t really have to do anything and I had the best care possible. I have nothing but good things to say about it.”