Calgary Foothills Primary Care Network has given the Foothills Primary Care Centre — the PCN’s only family practice operation — notice that it will no longer manage the clinic as of March 31, 2023.

It is a difficult decision, but the PCN is focusing on its mission to provide team-based health care to patients. This change will ensure more patients can access team care such as PCN nurses, dietitians, social workers, mental health supports and various programs and workshops.

We are working with the Foothills Primary Care Centre, which is located across the street from Foothills Medical Centre, to make transition as smooth as possible for patients, physicians and staff.

We understand this potential change could be distressing and there are many questions that patients would like answered.

 

What is happening to the clinic?

On June 30, Calgary Foothills Primary Care Network officially announced it would stop managing the Foothills Primary Care Centre (PCC) in nine months — by March 31, 2023.

A group of physicians from Foothills PCC will continue working together and intend on proceeding as a new clinic to continue serving current patients.

The exact location and timing of the new clinic have yet to be determined but they hope to be able to make an announcement soon. The overall goal is to keep changes minimal and make the transition as seamless as possible for patients and staff.

The clinic continues to operate during the transition.

 

When is this transition going to happen?

The physicians’ group hopes the clinic transition will be complete by March 31, 2023. Watch for updates on cfpcn.ca and in the clinic.

 

I’m a patient of one of the doctors transitioning to the new clinic. How do I find out more?

The PCN is committed to openly communicating about this transition — please check this webpage regularly for updates.

 

My doctor has decided not to stay with the new clinic. What happens?

You will receive notice of 45 days minimum of a location change and 90 days minimum if the physician is closing their practice. At that time, you can look for a new doctor by visiting AlbertaFindaDoctor.ca.

The clinic and the PCN will work with your physician to assist with record transfers. In many cases with Alberta’s electronic health records systems, a transfer is not required.

Dr. Samrudha Jadhav notified her patients — letter sent week of August 8 — that she made the difficult decision to close her family practice October 31, 2022. The PCN wishes Dr. Jadhav well as she focuses her practice on a specialty.

Currently, no other Foothills Primary Care Centre doctors are accepting new patients. Please search for a new family physician at albertafindadoctor.ca. The Alberta Find a Doctor website allows you to search by location, gender and languages spoken.

 

I have decided to find another doctor. How do I transfer my medical records to my new family physician?

Your new physician can request a transfer of your medical records. If your doctor is still at the Foothills Primary Care Centre, contact us for assistance. If your doctor has moved on, the request must be made via the College of Physicians and Surgeons of Alberta (CPSA.ca).

In many cases with Alberta’s electronic health records systems, a transfer is not required.

 

Will I continue to have access to the Access 365 after-hours Clinic at Riley Park?

You can continue to call 811 for after-hours care on evenings, weekends and stat holidays. You will be referred to any after-hours clinic that suits your location needs, including the Access 365 Clinic, Calgary West Central Access Clinic, Mosaic Access Clinic.

 

Will I continue to have access to the PCN health team member I’ve been seeing/booked to see?

Yes — the PCN supports all member physicians with team-based care, including those in the new clinic. Visit other pages on this website for details about the PCN health team, programs and workshops that are available to you.

March 17, 2023, will be the final day for in-person appointments with the health team in this location.

 

Last updated: November 29, 2022